Invest in your customers and reap the benefits

by Phil Singh, VP EMEA Business Development, Epsilon, CustomerService marketing socialmedia

In this complicated, crowded market, brands cannot afford to be anything but approachable, informative and targeted in both their marketing and communications
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Learning styles are changing

The content of training sessions needs to evolve to keep up with industry best practice and new technologies - so does the delivery method to make it valuable and digestible to learners
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Intellectual Property disputes made easier

by Dr Michael Servian, IP Solicitor, Freeth Cartwright

Cutting red tape for small businesses and enabling them to resolve disputes more expeditiously is an excellent step forward and a significant improvement in legal provisions for intellectual property
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Business networking - be prepared

by Pietro Pagani, Creative Manager, Vistaprint

Consumers prefer personal contact through networking, however small business owners aren't clued up on its benefits with 12% not even knowing what networking is
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Deal-obsessed customers research for 24 hours

Purchasers are becoming increasingly paranoid about missing out on good deals, spending hours researching online, scouring the high street and interrogating friends, before finally taking the plunge
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Too many chiefs?

by David Pearson, leadership management organisation jobs

Many organisations have several officers with the title 'Chief' - do we really need all these chiefs or do they lead to a dilution of responsibility, accountability and clarity?
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Business finance fit for the future

Traditional bank finance just isn't working. Is crowd finance, Islamic Finance or non-bank finance the answer to help kick-start business and the economy
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A business plan to attract funding

by Mel Brooks, Director, Mel Brooks Associates

Starting a business can be exciting, but at the same time very challenging - be sure to prepare a plan that attracts funding and for your own benefit
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Design and hi-tech production solves important challenge

An innovative design and hi-tech production of a new harness for guide dogs used by blind people is expected to revolutionise the lives of both owners and the dogs themselves
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Motivation - so you think you've got problems?

Motivation - how do Paralympic athletes do it and what can we learn from their inspiration, dedication and perseverance
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