Business Works - article search results

Search results for: leadership


in: Briefs

Dr Lynda ShawNeuroscience for leadership
Dr Lynda Shaw (11-May-2021)
Effective leadership starts with neurons because when we understand that our thoughts, ideas, habits and behaviour impact productivity
Chris Weller, Chief Commercial Officer, Allica BankCompany success post-Covid
Chris Weller, Chief Commercial Officer, Allica Bank (07-Aug-2020)
SMEs are innovative and resilient. To succeed post-Covid, here are 6 tips from research
Simon Marshall, Founder, TBD Marketing LtdTime to take a break?
Simon Marshall, Founder, TBD Marketing Ltd (29-Jun-2020)
As we emerge from lockdown, what should leaders do? How do we get the necessary perspective to move forward successfully?
Hephzi Pemberton, Founder, Equality GroupThe cost of bad leadership
Hephzi Pemberton, Founder, Equality Group (21-Jun-2019)
Anyone could be a manager, but that doesn't mean that anyone should be. Bad leadership has a cost!
Jane Chesters, Co-founder, Orion PartnersHR failing to tackle leadership
Jane Chesters, Co-founder, Orion Partners (01-Jul-2016)
Organisational agility is being compromised by HR professionals failing to address weaknesses in leadership development
Dr Bengt Skarstam and Ivor HopkinsBoardroom dilemma - a grim fairytale?
Dr Bengt Skarstam and Ivor Hopkins (08-Jun-2016)
In the new business world, the responsible business is the one that not only clearly states its values and ethics, but also visibly uses them in its daily actions. Key to this change is the Board
Steve Woolley, Head of External Affairs, CIMHow business leaders can fully utilise the power of brand
Steve Woolley, Head of External Affairs, CIM (06-May-2016)
More than just a logo, a brand lives and evolves in the hearts and minds of its customers and growth is only realised when a brand's promises are delivered
Paul Randolph, Mediator and Regents University LondonAvoiding conflict in the workplace
Paul Randolph, Mediator and Regents University London (04-May-2016)
How can we avoid conflict in the workplace? The short answer is: we can't. It's impossible. Conflict is an integral part of all human interaction - the question is how to manage it
Martin Cohen, AuthorBe more original - without trying too hard!
Martin Cohen, Author (13-Apr-2016)
Running a business can be tough. The new world requires new approaches and new thinking. So spring cleaning your ideas is vital
Dr Bengt Skarstam and Ivor HopkinsAnswer the question, Director!
Dr Bengt Skarstam and Ivor Hopkins (11-Feb-2016)
Five essential questions to ensure that you have a strong, supportive, competent and independent Board of Directors
Steve Benger, Managing Partner, AccelerusLearning from family businesses
Steve Benger, Managing Partner, Accelerus (26-Oct-2015)
Family-run businesses are amongst the biggest and most successful in the world - what can we learn from them?
Dr Bengt Skarstam and Ivor HopkinsResponsibility in the boardroom
Dr Bengt Skarstam and Ivor Hopkins (14-Oct-2015)
What happens when people on the Board are too similar and more interested in the money than the delivery, happier to court fame than demonstrate competence
Ann Francke, CEO, Chartered Management InstituteOrganisational ownership, ethics and performance
Ann Francke, CEO, Chartered Management Institute (28-Sep-2015)
Employee ownership improves employees' commitment, positively shapes their thinking about ethical decisions and influences management action for the better
Neil Pickering, Director, KronosManaging stress in the workplace
Neil Pickering, Director, Kronos (04-Dec-2014)
Whether stress is affecting a large or small portion of the workforce, it can have a big impact on the bottom line. It can also leave employees feeling unhappy and lead to high levels of absenteeism
Ann Francke, Chief Executive of CMIManagers, ethics and better business performance
Ann Francke, Chief Executive of CMI (29-Oct-2014)
Morals and values are fundamental to the decisions employees make, the actions they take and the business outcomes that follow
Ruth Stuart, Research Adviser Learning and Development, CIPDCommunications - the route to success in organisational change
Ruth Stuart, Research Adviser Learning and Development, CIPD (21-Oct-2014)
The importance of upward communication on the success of change and the ability of senior leaders to listen to and honour that upward communication is critical
John Cameron, GM, Trimble Field Service ManagementImplementing successful business change - criteria for success
John Cameron, GM, Trimble Field Service Management (26-Sep-2014)
Successful change needs top-down leadership, engagement of the workforce and having the right processes and strategies in place
David Hillson, the Risk DoctorSeven risk questions for the Board
David Hillson, the Risk Doctor (25-Sep-2014)
Senior decision-makers who set the strategy for the business need to be aware of the risks in order to avoid potential pitfalls and create maximum value
Doug Mackay, MD, Collingwood Executive RecruitmentLeadership and team dynamics lessons from golf
Doug Mackay, MD, Collingwood Executive Recruitment (24-Sep-2014)
There are a lot of similarities between a sports team and the business world and there are a number of lessons that we can learn from each of the character types
Stephen Vinall, Managing Director, MoorhouseFocus on cost cutting and get left behind
Stephen Vinall, Managing Director, Moorhouse (12-Sep-2014)
High-growth organisations are more likely to be focusing on new initiatives than those organisations reporting low growth
Mark Billige, Managing Partner, Simon-KucherInnovation crisis? New products fall short
Mark Billige, Managing Partner, Simon-Kucher (10-Sep-2014)
Most new products fall short of profit expectations because companies neglect or ignore essential pricing and marketing activities in their new product development processes
Declan Byrne, UK MD, One4all RewardsThe motivation of 'thank you'
Declan Byrne, UK MD, One4all Rewards (08-Sep-2014)
There is evidence that a simple 'thank you' can boost performance by as much as 44%, save considerable money through better staff retention and avoid the need to pay inflated salaries
Mariel Norton, myHermesTop tips to maintain company culture
Mariel Norton, myHermes (02-Sep-2014)
While there is no one-size-fits-all to maintaining company culture, the old adage of variety being the spice of life definitely applies
Tim Robson, leadership coach and authorFocus on your personal impact
Tim Robson, leadership coach and author (29-Aug-2014)
Busy is easy, effective takes more effort, so get a grip on your schedule and manage it, rather than the other way round - focus on your outcomes
Geoff Mead, author and narrative leadership expertLeadership and the secrets of storytelling
Geoff Mead, author and narrative leadership expert (21-Aug-2014)
The need for leaders to be able to tell a good story has never been greater - a fundamental and defining task of leadership
Glen Parkinson, SME Director, AXA PPP HealthcareSupport and promote staff wellbeing
Glen Parkinson, SME Director, AXA PPP Healthcare (19-Aug-2014)
Work is best enjoyed in good health - have the right tools in place to support wellbeing for business success
Dr Karoline Strauss, Warwick Business SchoolHow to build a proactive workforce
Dr Karoline Strauss, Warwick Business School (13-Aug-2014)
Building a proactive workforce is every manager's dream as it can boost a company's performance
Liz Howatt, Crimson and CoUnlocking people capabilities - critical strategy
Liz Howatt, Crimson and Co (11-Aug-2014)
Failure to make the most of staff capabilities is a key reason why organisations struggle to achieve their strategic objectives
Jessica Pryce-Jones, Joint CEO, iOpener InstituteYour first 100 days as an HR Director
Jessica Pryce-Jones, Joint CEO, iOpener Institute (07-Aug-2014)
Starting any new role is stressful as the pressure to get it right - and to be seen to get it right - is so high - particularly in a new HRD position
Michael O'Connell, owner, Jolly WodgersWhat makes a successful business person?
Michael O'Connell, owner, Jolly Wodgers (30-Jul-2014)
Anyone can set up a business, but to be successful you need to be tolerant, ready to work night and day, make huge personal sacrifices, have a good business plan and deliver it
Jessica Pryce-Jones, Joint CEO, iOpener InstituteHappiness and productivity
Jessica Pryce-Jones, Joint CEO, iOpener Institute (21-Jul-2014)
Once organizations understand their performance within the various areas of happiness at work, they can see where they are falling behind and boost levels of productivity
Stephen Archer, Director, Spring PartnershipsThe secrets of successful change management
Stephen Archer, Director, Spring Partnerships (18-Jul-2014)
How leaders can drive change and make it stick - including a clear vision, buy-in, communications and coaching
Peter Ayliffe, President, Chartered Management InstituteMyopic management - the ticking time bomb
Peter Ayliffe, President, Chartered Management Institute (15-Jul-2014)
Put the spotlight on management - no sector will fulfil its potential without a root-and-branch reappraisal of what good management looks like. Focus on Purpose, People and Potential
Marielena Sabatier, CEO, Inspiring PotentialThe secrets of winning teams
Marielena Sabatier, CEO, Inspiring Potential (10-Jul-2014)
Creating successful teams can be a difficult process - tips on how to achieve high-performance and effective teams
Tim Campbell, Founder, Bright Ideas TrustLessons for business from the champions
Tim Campbell, Founder, Bright Ideas Trust (08-Jul-2014)
The key to having a successful business isn't just about having a great idea; it's about perseverance and unwavering belief in that great idea
Glen Calvert, CEO, AffectvBuilding and hiring an effective team
Glen Calvert, CEO, Affectv (04-Jul-2014)
The most critical thing in any business, regardless of the nature of the industry, is how good its staff are. The success or failure of any business comes down to people
Mariel Norton, IHG Business AdvantageTips for running effective business meetings
Mariel Norton, IHG Business Advantage (02-Jul-2014)
When it comes to pulling off effective business meetings, it can often be a challenge. Here are some tips to help ensure success
Kevin Young, GM, Skillsoft EMEATraining future leaders - easier said than done?
Kevin Young, GM, Skillsoft EMEA (27-Jun-2014)
To retain key talent, keep employees performing and to find and develop potential leaders, organisations need to shake up the delivery of learning programmes
Sue Ratcliffe, Head of Client Services, alldayPAShould you abandon normal office hours?
Sue Ratcliffe, Head of Client Services, alldayPA (20-Jun-2014)
Customers have high demands when it comes to service and expect businesses to be on call 24/7
Jessica Pryce-Jones, Co-Founder, iOpener InstituteHow to run successful meetings
Jessica Pryce-Jones, Co-Founder, iOpener Institute (13-Jun-2014)
The average professional wastes at least 4 hours a week in unproductive meetings - ten tips to make meetings successful
Stephen Archer, Founder, Spring PartnershipsNED: the first 100 days to show your value
Stephen Archer, Founder, Spring Partnerships (06-Jun-2014)
The whole mindset on the Board needs to change with reference to the role of Non-executive Directors - here's how to make the best contribution
Stephen Archer, Director, Spring PartnershipsHiring trustworthy directors and avoiding the pitfalls
Stephen Archer, Director, Spring Partnerships (23-May-2014)
Hiring the right people is immensely complex – it is no surprise that so many mistakes are made - getting recruitment right will pay huge dividends
Kevin Young, Managing Director, SkillsoftThe importance of staff engagement
Kevin Young, Managing Director, Skillsoft (20-May-2014)
Businesses are under more pressure than ever. With restricted resources, more competition and quickly-shifting markets, a highly-trained and adaptable workforce can be the key to success
Marielena Sabatier, CEO, Inspiring PotentialHow to make employees happy?
Marielena Sabatier, CEO, Inspiring Potential (30-Apr-2014)
Engagement and motivation come from having the right leaders and a good workplace culture - and leaders who value their employees
Eve WatkinsImprove job satisfaction and increase productivity
Eve Watkins (24-Apr-2014)
Motivation is an important tool in raising productivity levels and ensuring targets are met in a timely manner - but motivation and job satisfaction are not the same thing
Claire Williams, Director, Inclusive EmployersIs unconscious bias adversely affecting your decisions?
Claire Williams, Director, Inclusive Employers (16-Apr-2014)
Unconscious bias is a business-inhibiting problem that can impact on attitudes and behaviour at work. Some tips on how to avoid it
David Parry, Head UK Human Capital, DeloitteLeadership development - top priority
David Parry, Head UK Human Capital, Deloitte (08-Apr-2014)
Developing effective leadership is the number one priority for most UK organisations - without the right investment, organisations will struggle to remain competitive
Ann Francke, CEO, Chartered Management InstituteEthical crisis as 'robot managers' stop caring
Ann Francke, CEO, Chartered Management Institute (27-Mar-2014)
Workplace cultures dominated by rules, bureaucracy and targets mean that too many managers are switching off their sense of care for others
Eugene Burke, Chief Science and Analytics Officer, CEBHow not to lose high-potential employees
Eugene Burke, Chief Science and Analytics Officer, CEB (26-Mar-2014)
More than two-thirds of companies are misidentifying their high-potential employees, jeopardising long-term corporate performance
John Sylvester, Director, P&MMEmployee engagement: the psychology behind individual behaviour
John Sylvester, Director, P&MM (19-Mar-2014)
As the concept of employee engagement emerges, the first challenge is identifying what it looks like and then how to foster and maintain an engaged workforce
Dennis Fois, CEO, RapideCustomer experience - the CEO's critical asset
Dennis Fois, CEO, Rapide (18-Mar-2014)
Customer service is the relationship between a brand and its consumers. Customer experience, on the other hand, is more singular and it is the CEO's most critical asset
Marielena Sabatier, CEO, Inspiring PotentialMotivate and spread a little happiness
Marielena Sabatier, CEO, Inspiring Potential (17-Mar-2014)
Happy people are almost twice as productive as their colleagues, they take less sick days, enjoy their jobs and tend to earn more
Stephen Archer, Director, Spring PartnershipsUnconventional ways to grow your business
Stephen Archer, Director, Spring Partnerships (26-Feb-2014)
Staying ahead of the game can be hard, but these 10 tips - from firing customers to reducing what you sell - will help you outdo your business competitors
Marielena Sabatier, CEO, Inspiring PotentialTen commandments for great leadership
Marielena Sabatier, CEO, Inspiring Potential (19-Feb-2014)
Are some people just born great leaders or can you learn and develop the qualities to become an inspirational boss?
Nicola Carter, Senior Planner, Rufus LeonardThe virtuous cycle of employee engagement
Nicola Carter, Senior Planner, Rufus Leonard (12-Feb-2014)
Employee engagement is not just one of the hottest topics right now, but one of the most consistent items on the boardroom agenda over the past decade
Stephen Archer, Director, Spring PartnershipsLeaders - 100 days to make a positive impact
Stephen Archer, Director, Spring Partnerships (07-Feb-2014)
Great leaders are authentic and people see them for that. They are not acting, but behaving naturally and serving - how do they create a positive impact?
Marielena Sabatier, CEO, Inspiring PotentialEnhance your leadership skills with your soft side
Marielena Sabatier, CEO, Inspiring Potential (06-Feb-2014)
Understanding and managing emotions in the workplace is a crucial skill for business leaders if they want to build a high-performing team and ensure a great working culture
Jennifer Olney, CEO, GingerConsultingThe art of delivering bad news
Jennifer Olney, CEO, GingerConsulting (31-Jan-2014)
Into every leader’s life a little rain must fall and you have to break the bad news - so how should you do it?
Rory James MacLaren-Jackson, business development specialistUnlocking change for business development
Rory James MacLaren-Jackson, business development specialist (15-Jan-2014)
Implementing the processes required to make positive change a reality – either for personal or business developmental goals
Monique Melis, Global Head of Regulatory Consulting, KineticShould executives be held criminally liable?
Monique Melis, Global Head of Regulatory Consulting, Kinetic (09-Jan-2014)
As politicians and regulators respond to continuing public anger over the financial crisis and subsequent scandals, the threat of jail terms for executives is increasingly real
Laura Hare, Head of HR, Jagex LtdThe synergy of company leadership and HR
Laura Hare, Head of HR, Jagex Ltd (02-Jan-2014)
In order to help develop strong company leadership from within the HR department, it’s important to understand what the business stands for
Alasdair Scott, Occupational Psychologist, The Chemistry GroManaging multiple personalities in the workplace
Alasdair Scott, Occupational Psychologist, The Chemistry Gro (17-Dec-2013)
A breakdown of some of the most common personality types in the workplace and how to work with them
Nuala Forsey, Head of Leadership Development, QAA manifesto for better leadership
Nuala Forsey, Head of Leadership Development, QA (10-Dec-2013)
Since the crash, the role of leaders has changed. As the economy turns a corner, what type of boss will lead businesses out of recession?
Daryl Stickland, Board + NED Recruitment, Executives OnlineThe 10 attributes of a great non-executive
Daryl Stickland, Board + NED Recruitment, Executives Online (29-Nov-2013)
Finding the right fit for both the non-executive and the company is key to a successful non-executive appointment - the top ten attributes
Dr Graham Wylie, CEO, The Medical Research NetworkWhat is the real purpose of a company?
Dr Graham Wylie, CEO, The Medical Research Network (21-Nov-2013)
The role of the company - a vehicle to provide forms of specialisation in society that generates positive value to drive social improvements in quality-of-life
Doug Mackay, MD, Collingwood Executive RecruitmentEmployee engagement drives productivity and revenue
Doug Mackay, MD, Collingwood Executive Recruitment (15-Nov-2013)
Employee engagement has a direct impact on high productivity - so why are so many organisations failing and whose fault is it?
Philippa Hammond, Owner, Speaking Well in PublicFeedback skills - the manager's toolkit
Philippa Hammond, Owner, Speaking Well in Public (14-Nov-2013)
The ability to deliver feedback to your team is vital for business, management and leadership and the way you deliver feedback will directly affect how it's received
Kevin Young, GM, Skillsoft EMEAHow to build a talent pool
Kevin Young, GM, Skillsoft EMEA (11-Nov-2013)
In order to continue to grow, businesses need a strong and capable workforce behind them and must make sure that they are taking care of their talent pipeline
Raj Dhonota, serial entrepreneurImprove your focus and stay in control
Raj Dhonota, serial entrepreneur (07-Nov-2013)
Business owners are constantly trying to multi-task - some simple advice on how to remain focused and in control
Neil Pickering, Director, Kronos IncorporatedBetter management needed to restore motivation and productivity
Neil Pickering, Director, Kronos Incorporated (01-Nov-2013)
Forward-thinking businesses are focusing on innovation and growth - better services and maximising quality
Charlotte Smith, Writer and Researcher, Daltons BusinessHow to lead a happy and effective team
Charlotte Smith, Writer and Researcher, Daltons Business (01-Oct-2013)
A few ways to get your team motivated and give your business that boost it really needs
Kevin Young, General Manager, Skillsoft EMEASocial media and the future of learning
Kevin Young, General Manager, Skillsoft EMEA (13-Aug-2013)
The impact of technology on learning is amazing – transforming traditional learning and development methods - particularly for on-the-job learning
Nik Kinley and Shlomo Ben-Hur, authorsBuild your talent intelligence
Nik Kinley and Shlomo Ben-Hur, authors (08-Aug-2013)
Organisations succeed when they have the right people in the right roles. Firms that are better than their peers at talent management return significantly more value to their shareholders
James O'Brien, joint MD, Executives OnlinePlugging the management skills gap
James O'Brien, joint MD, Executives Online (01-Aug-2013)
Experienced interim managers are usually taken on to plug a gap in skills in management teams and the baby boomer generation can provide those skills to overcome the shortfall
Mike Brooks, Director, Henley Business SchoolDevelopment of leaders to deliver change is vital
Mike Brooks, Director, Henley Business School (26-Jul-2013)
As the economy starts to recover, organisations are moving from ensuring stability to equipping senior leaders to deliver business growth
Andrew Nicholas, MD, Executives OnlineSuccess through people management and communications
Andrew Nicholas, MD, Executives Online (25-Jul-2013)
Mid-market companies are the hidden engine to economic recovery. People management and communication are core components of their overall business strategy
Roger Philby, CEO, The Chemistry GroupRetaining staff through company culture
Roger Philby, CEO, The Chemistry Group (24-Jul-2013)
Having a desirable brand relies on having a distinct culture, which in turn relies on having a set of values that people can be measured against and rewarded for, in the right way
David Walton, CEO, BestoutcomeFocus on the outcome in change management
David Walton, CEO, Bestoutcome (10-Jul-2013)
Why have we got so used to the idea that major programmes never achieve all their goals? Part of the problem is the way in which change projects are managed
Peter Ryding, CEO, DOIT Success SystemLeadership - the right person at the right time
Peter Ryding, CEO, DOIT Success System (02-Jul-2013)
Leadership and leadership style are situational - successful leaders have a natural style that is suited to the particular circumstances
Shawn Cabral, Marketing Director, Sitecore UKCorporate benefits of the digitally-engaged CEO
Shawn Cabral, Marketing Director, Sitecore UK (26-Jun-2013)
In the ever-changing digital landscape, the majority of CEOs are missing out on an opportunity to interact effectively with consumers and boost commercial growth
Sharon Glancy, MD, People 1stStop wasting valuable talent
Sharon Glancy, MD, People 1st (17-Jun-2013)
There has been a lot of talk about the representation of women on boards, but equally important is the loss of skills, experience and knowledge that happens after career breaks
Maarten Westermann, Senior Director, CEBBad communication leads to employee misconduct
Maarten Westermann, Senior Director, CEB (13-Jun-2013)
Change has a significant impact on employee morale, engagement and motivation and can lead to misconduct
Dominic Monkhouse, EMEA MD PEER 1 HostingUnlock potential and reap the benefits
Dominic Monkhouse, EMEA MD PEER 1 Hosting (12-Jun-2013)
The difference between a workplace that nurtures and cultivates talent and one that kills it is enormous in terms of productivity
Peter Ryding, CEO, DOIT Success SystemKill stress before it kills you - 10 quick tips
Peter Ryding, CEO, DOIT Success System (03-Jun-2013)
Some stress can help us to raise our game, too much stress reduces our quality of life, our productivity and over the long term causes ill health
Stephen Vinall, Managing Director, MoorhouseStrategies for high-growth organisations
Stephen Vinall, Managing Director, Moorhouse (16-May-2013)
Organisations are placing too much emphasis on cost reduction and not enough importance on initiatives to fuel growth
Peter Ryding, CEO, DOIT Success SystemSelf-belief in the balance
Peter Ryding, CEO, DOIT Success System (14-May-2013)
Self-belief is an essential asset for both business leaders and the businesses they run, but it can also be dangerous. Using a step-by-step approach, business leaders can learn to balance self-belief.
David Falzani, President, Sainsbury Management FellowshipHow to get more women on Boards
David Falzani, President, Sainsbury Management Fellowship (13-May-2013)
Mentors and sponsors, confidence and networking are three areas that can help women achieve success and develop in their careers
Angela Schlenkhoff-Hus, Development Manager, CSVEmployee volunteering - community and company benefits
Angela Schlenkhoff-Hus, Development Manager, CSV (03-May-2013)
CSR strategies are moving away from practical team volunteering tasks to include skills-based volunteering, but employers need to support their staff to do this
Jo-Ellen Grzyb, Director, Impact FactoryAchieve your ambitions without alienating colleagues
Jo-Ellen Grzyb, Director, Impact Factory (29-Apr-2013)
Ambition not only distinguishes us, but also makes us work hard to achieve our goals, without which society could not survive
Carol Rosati co-founder of InspireMale-dominated culture - the barrier to women's success?
Carol Rosati co-founder of Inspire (26-Apr-2013)
Organisations are failing to recognise that employees of all genders want different ways of working - a more enlightened approach to managing is needed
Andrew Miller, owner, ARM CoachingI've lost my business - what shall I do?
Andrew Miller, owner, ARM Coaching (19-Apr-2013)
Business loss is the hardest thing an entrepreneur has to face. If you can keep a sense of perspective and focus on what's important, you will come back stronger and wiser
Jo-Ellen Grzyb, Director, Impact FactoryGood leadership is about being yourself
Jo-Ellen Grzyb, Director, Impact Factory (18-Apr-2013)
The tough economic conditions have hit women particularly hard. Women trying to be men in the workplace is a huge mistake - they should embrace their female traits
David PearsonToo many chiefs?
David Pearson (17-Apr-2013)
Many organisations have several officers with the title 'Chief' - do we really need all these chiefs or do they lead to a dilution of responsibility, accountability and clarity?
Tina Buck, Direct Law and PersonnelIt's not me, it's you - staff performance
Tina Buck, Direct Law and Personnel (26-Mar-2013)
When you have an employee that isn't performing, you may feel like you are banging your head against a brick wall, but the problem is easily rectified
Kevin Young, GM, Skillsoft EMEAWhy people quit their job
Kevin Young, GM, Skillsoft EMEA (25-Mar-2013)
Reasons for employees quitting may go beyond just pay and progression, with 'personal issues' having more of an affect on happiness in a role than managers may realise
Tej Kohli, CEO, Grafix SoftechBuilding a global business
Tej Kohli, CEO, Grafix Softech (15-Mar-2013)
As the world gets smaller and customers and investors are no longer dictated by geography, the desire and need, to build a business with truly global value is increasingly important
Kevin Young, GM, Skillsoft EMEAMaking the most of an ageing workforce
Kevin Young, GM, Skillsoft EMEA (13-Mar-2013)
The gradual shift in employee demographics over the next decade must be a catalyst for businesses to rethink their training solutions and budget allocation
David Spencer-Percival, CEO, Spencer OgdenTop tips for starting a successful business
David Spencer-Percival, CEO, Spencer Ogden (11-Mar-2013)
When it comes to starting a business, having a vision is the easy part.The hard bit comes when translating that vision into a reality
Sharon Glancy, Founder, Women 1stNot seen. Not heard. Women in the boardroom
Sharon Glancy, Founder, Women 1st (08-Mar-2013)
Companies can benefit significantly by identifying female talent within their teams and ensuring that they are given support and encouragement to reach senior levels
Faye Chua, Head of Future Research, ACCAFuel prices and cyber crime are main concerns
Faye Chua, Head of Future Research, ACCA (06-Mar-2013)
Fuel price rise fears and cyber security pose the greatest challenges for business in the short term
Adi Gaskell, Management CorrespondentAre you a leader using the Pygmalion effect?
Adi Gaskell, Management Correspondent (28-Feb-2013)
The Pygmalion Effect is a widely observed phenomenon whereby a leader’s high expectations for their team translates into higher achievement - are you deploying it?
Roger Philby, CEO, The Chemistry GroupCEOs fail to achieve productivity
Roger Philby, CEO, The Chemistry Group (26-Feb-2013)
Why are organisations not more productive? It's not government's fault, it's not even HR's ... it's the CEO's
Kevin Young, MD, Skillsoft EMEACEO - no longer a job for life
Kevin Young, MD, Skillsoft EMEA (25-Feb-2013)
CEO, the top job, is tough and over three-quarters expect to be replaced within five years and admit succession plans are already in place for their departure
Jason Manning, Managing Director, SuperdreamHow to lead a winning team
Jason Manning, Managing Director, Superdream (13-Feb-2013)
A business is only as good as the team within in it - leadership starts at the top - a six step plan to follow
Michael Jenkins, Chief Executive, Roffey ParkThe art of management is being lost
Michael Jenkins, Chief Executive, Roffey Park (12-Feb-2013)
Business leaders are struggling with basic management skills - leaders must develop and communicate clear strategy and vision and also encourage the management skills of managers
Professor David Edwards, Birmingham City Business SchoolIs HR blacklisting acceptable?
Professor David Edwards, Birmingham City Business School (30-Jan-2013)
Recently, blacklisting in the construction industry has hit the headlines - but similar practices occur elsewhere - are they acceptable?
Sharon Glancy, Director, Women 1stTop career tips for women
Sharon Glancy, Director, Women 1st (03-Jan-2013)
After the amazing Olympic 2012 year, here are the top five tips for women to attain their career gold in 2013
Adi Gaskell, Management CorrespondentWhat do staff really want for new year?
Adi Gaskell, Management Correspondent (02-Jan-2013)
It is much better to provide employees with the rewards they want and to then link those rewards directly to their performance over the past year
Nick Marsden, Assistant Chief Fire Officer, DorsetWhat is trust in the workplace?
Nick Marsden, Assistant Chief Fire Officer, Dorset (19-Dec-2012)
Managers who say they trust staff but don’t, pose one of the biggest challenges to organisations hoping to flourish. So what is workplace trust?
Kevin Young, GM, Skillsoft EMEAMoney on your mind? Not while training staff
Kevin Young, GM, Skillsoft EMEA (17-Dec-2012)
Organisations that take the time to develop staff will be the ones that navigate a course through choppy waters and make it safe back to harbour
Frederick Tsang, Owner, PosteritaTop tips to become a balanced business leader
Frederick Tsang, Owner, Posterita (14-Dec-2012)
Leadership is not just about providing direction, but also about allowing the talent that works for you to develop and become great in its own right
Paul Hannam, Fast Growth ClubTo go faster, slow down
Paul Hannam, Fast Growth Club (12-Dec-2012)
If you want to achieve fast growth for your business in this complex, ever-changing and chaotic economy you need to slow down first
Mark Hodgson, Practice Leader, Right ManagementOrganisations unaware of risks of losing key people
Mark Hodgson, Practice Leader, Right Management (06-Dec-2012)
Less than half of senior managers in UK organisations are confident of retaining the high value individuals who are critical to their success
Karen Gill, co-founder of everywomanWasted female talent costing business billions
Karen Gill, co-founder of everywoman (30-Nov-2012)
There is a wealth of valuable experience and expertise that businesses are losing, often to competitors, by failing to use their female talent
Jim Hayward, Senior Partner, Baringa PartnersWinning the business culture wars
Jim Hayward, Senior Partner, Baringa Partners (29-Nov-2012)
Regardless of how hard a company works at developing a distinctive and valuable corporate culture, times of change will inevitably present a challenge
Kevin Young, MD, Skillsoft EMEAEngage employees for long-term business success
Kevin Young, MD, Skillsoft EMEA (26-Nov-2012)
The key to long-term business success is to engage employees and make them feel a valued and vital asset. Business leaders increasingly believe in the value of learning
Rachael Fidler, MD, HTP TrainingWant an apprentice? Get a grant
Rachael Fidler, MD, HTP Training (21-Nov-2012)
80% of employers say apprentices make the workplace more productive and 92% say they lead to a more motivated and satisfied workforce
Adi Gaskell, Management CorrespondentCompliments - critical in the management toolkit
Adi Gaskell, Management Correspondent (15-Nov-2012)
If you want your team to improve their performance, a great way of doing so is to pay them a compliment
David Walton, CEO, BestoutcomeChange projects and preserving shareholder value
David Walton, CEO, Bestoutcome (14-Nov-2012)
Every major change management programme puts shareholder value at risk and hence the CEO's future
Jayne Carrington, MD, Right Management Workplace WellnessWorkplace stress - UK we have a problem!
Jayne Carrington, MD, Right Management Workplace Wellness (09-Nov-2012)
Increased presenteeism leading to disengaged and unproductive staff is best addressed by developing resilience - allowing a pre-emptive strike against stress
Ann Francke, Chief Executive, CMIGender pay gap for women in manufacturing
Ann Francke, Chief Executive, CMI (08-Nov-2012)
Employers need to create an environment where staff can thrive, are diverse and are paid fairly and business will thrive too
Eve WatkinsCriticism - how to handle it and move on
Eve Watkins (06-Nov-2012)
Identify positive and negative criticism, learn how to handle it and move on
Jane Scott Paul OBE, CEO, AATStaff development still critical - finding new ways
Jane Scott Paul OBE, CEO, AAT (02-Nov-2012)
Employers are still investing heavily in staff training and skills and are looking for new delivery methods
Derek Kelly, Group MD, ClearSky'Sickies' cost small business billions
Derek Kelly, Group MD, ClearSky (01-Nov-2012)
The average small business owner loses up to 40 days of working time each year from employees claiming to be ill when they are not - tips to avoid or manage the problem
Adi Gaskell, Management CorrespondentThe real traits of a great leader
Adi Gaskell, Management Correspondent (30-Oct-2012)
Leadership is not an absolute activity - it is contextual - adapt your leadership to the needs of those you lead
Sherylin Thompson, counsellor and psychotherapistStressed out? Top tips for winding down
Sherylin Thompson, counsellor and psychotherapist (26-Oct-2012)
Getting respite from the pressures of work can be difficult - some well-researched tips for getting the most relaxation benefits from time out of the office
Tracey Rogers, Managing Director, Unilever Food Solutions UKAre gender quotas necessary in the Boardroom?
Tracey Rogers, Managing Director, Unilever Food Solutions UK (25-Oct-2012)
The business and social argument is powerful and should stimulate behavioural change in its own right - quotas should not be required. But is the argument winning?
Professor Ashraf Labib, University of PortsmouthFailure can be the best thing to happen
Professor Ashraf Labib, University of Portsmouth (19-Oct-2012)
Organisations can learn more effectively from failures than from successes - 10 tools to use to avoid major failure
Jo-Ellen Grzyb, Director, Impact FactoryHow to be an effective communicator
Jo-Ellen Grzyb, Director, Impact Factory (18-Oct-2012)
Communicating effectively and with confidence remains central to business success - tips and advice on how to be more effective
Mike Crane, Commercial Director, LV BrokerSelf-employed Brits need holidays
Mike Crane, Commercial Director, LV Broker (17-Oct-2012)
Holidays have a positive effect on mood, well-being and health, but the benefits are short-lived so it's best to take several short breaks
Eve WatkinsReducing stress and risk of heart attack
Eve Watkins (09-Oct-2012)
A stressful job can increase the risk of suffering from a heart attack - tips on changes to make to reduce the risk
Lucy McGee, Director, Harvey NashDissatisfied senior executives and poor recruitment
Lucy McGee, Director, Harvey Nash (05-Oct-2012)
A poor start in their new role leads to a third of senior executives considering quitting within months of joining a new organisation
Jonathan Chevallier, Director, CognitoCustomer service: customer and business views
Jonathan Chevallier, Director, Cognito (01-Oct-2012)
Businesses can make immediate improvements to impact the bottom line, improve competitiveness and learn about customer perceptions
Jeremy Starling, MD, INVOLVEInternal communications programmes - top tips
Jeremy Starling, MD, INVOLVE (26-Sep-2012)
Internal Comms leaders have an opportunity to be really creative in the way they inspire their entire organisation to keep their brand promise
James Keenan, LOC ConsultingInto the breach: managing risk in the era of compliance
James Keenan, LOC Consulting (21-Sep-2012)
Ensuring regulatory or contractual compliance can be costly, but the cost of a breach can be far higher, risking an organisation’s reputation and long-term future
Hannah Warren, Senior Consultant, MoorhouseChange projects require a more effective approach
Hannah Warren, Senior Consultant, Moorhouse (20-Sep-2012)
Change projects are becoming more complex, require specialist skills and require a new, more effective approach
Paul Crowe, Director, LOC ConsultancyMaking a success of mergers and acquisitions
Paul Crowe, Director, LOC Consultancy (12-Sep-2012)
Two thirds of M&A deals fail to achieve the expected returns, but if successful provide a way of building competitive strength, diversifying and ensuring financial stability
BWMotivation - so you think you've got problems?
BW (11-Sep-2012)
Motivation - how do Paralympic athletes do it and what can we learn from their inspiration, dedication and perseverance
Brandon Helderop of Proverbs and BusinessStop worrying, start doing!
Brandon Helderop of Proverbs and Business (03-Sep-2012)
Do you spend too much time worrying? Identify what is in your control and take action and stop worrying about things out of your control
Adi Gaskell, Management CorrespondentHow does your organisation judge reputation?
Adi Gaskell, Management Correspondent (28-Aug-2012)
Organisations increasingly survive based upon their ability to get the absolute most out of every employee - does yours have too many HIPPOs?
Charles Hipps, CEO, WCNThe big mistakes when using mobile technology for recruitment
Charles Hipps, CEO, WCN (24-Aug-2012)
Mobile has massive potential for companies to attract and handle applicants - smart employers are those prepared to embrace the possibilities
Joanne Hinks, Operations Director, ElemenseTalent management in difficult times
Joanne Hinks, Operations Director, Elemense (15-Aug-2012)
Finding and keeping talented people is hard - so hard it’s almost a talent in itself, particularly under the current dark economic clouds
Adi Gaskell, Management CorrespondentThe role of social media in recruitment
Adi Gaskell, Management Correspondent (13-Aug-2012)
How important are Social Media in job searching and recruitment? It is time to make sure people are aware of your skills and experience
Dilys Robinson, Principal Research Fellow, IESHighly-engaged employees have great team spirit
Dilys Robinson, Principal Research Fellow, IES (09-Aug-2012)
Teams that score highly on engagement attribute their success to team spirit, with the line manager as an important part of its creation
Sharon Glancy, Director, People 1stLeaders - out of sight, out of mind?
Sharon Glancy, Director, People 1st (08-Aug-2012)
Connecting with staff is an important part of creating a strong and positive company culture helping to create a strong vision
Roger Philby, CEO, The Chemistry Group5 things you never knew would improve your bottom line
Roger Philby, CEO, The Chemistry Group (01-Aug-2012)
Five simple suggestions that are key to improving productivity and efficiency in the workplace
Adi Gaskell, Management CorrespondentIs talent more important than ambition for success?
Adi Gaskell, Management Correspondent (31-Jul-2012)
Ambition isn't about a single strong aspiration: it's a general orientation towards getting ahead - remember that when hiring
Darain Faraz, LinkedIn SpokespersonHow's your personal branding?
Darain Faraz, LinkedIn Spokesperson (23-Jul-2012)
Are you using your professional social networking 'brand' effectively? Some tips on how to manage it
Dr Penny Tamkin, Institute for Employment StudiesPoor management is holding back UK recovery
Dr Penny Tamkin, Institute for Employment Studies (19-Jul-2012)
The UK is lagging behind international competitors with deficits in leadership and management skills
David Saul, MD, Business EnvironmentWinning teams
David Saul, MD, Business Environment (16-Jul-2012)
Fostering team spirit and a sense of togetherness through creating a positive working environment can make a real difference to business success
Adi Gaskell of PEXWhen trying to motivate, carrot beats stick
Adi Gaskell of PEX (09-Jul-2012)
Is it best to incentivise the behaviours you want to see, or punish the behaviours you don’t?
Lord Sainsbury of the Sainsbury Management FellowsEngineers bring skills to FTSE boards
Lord Sainsbury of the Sainsbury Management Fellows (05-Jul-2012)
Engineers with management and business qualifications offer businesses an invaluable blend of skills and make a real difference to company performance and the economy
Kevin Young, MD of SkillSoftCEO - not a job for life
Kevin Young, MD of SkillSoft (18-Jun-2012)
CEOs need to up their game if they want to keep their roles in today's competitive market - 83% expect to be replaced within 5 years
Adi Gaskell of PEXWhy perfectionists find it so hard to take a break
Adi Gaskell of PEX (30-May-2012)
So, how can we avoid this stress? With holidays coming up, while away you want to literally fill your brain with plenty of things that are nothing to do with work
Brandon Helderop of Proverbs and BusinessBe a diamond: take the road less travelled
Brandon Helderop of Proverbs and Business (11-May-2012)
Life has forks in the road. Don't be overcome by life - be one that overcomes life and take the road less travelled
Adi Gaskell of PEXFive ways to improve your leadership self-awareness
Adi Gaskell of PEX (09-May-2012)
How do you do in the 'big 5' personality traits as a leader or manager? Here are some tips to help
Jeremy Starling, MD at InvolveGreat front line people are critical to retaining customers
Jeremy Starling, MD at Involve (07-May-2012)
Top tips to help businesses get customer service staff in the right frame of mind to keep and win new customers
Liz Saunders, Mind Gym Head of SolutionsTime to wake up and smell the Apple juice
Liz Saunders, Mind Gym Head of Solutions (04-May-2012)
The business case for a customer-centric culture is unequivocal - it’s time to wake up and smell the coffee or Apple juice
Brandon Helderop of Proverbs and BusinessHow to overcome a lack of motivation
Brandon Helderop of Proverbs and Business (23-Apr-2012)
Can't seem to get the motivation to get moving some days? Here are three ways to get motivated
Adi Gaskell of PEXThe myth of failure
Adi Gaskell of PEX (18-Apr-2012)
Failure, contrasted with success, in itself generally only teaches you what not to do, very rarely what you should be doing to be a success
Stephen Vinall, MD of MoorhouseBarriers to effective change
Stephen Vinall, MD of Moorhouse (17-Apr-2012)
Many change programmes fail to respond to market changes, have poor foundations, don't secure key stakeholder buy-in and don't have expected benefits measured or tracked
John Sprecht, VP UK, Spearmint RhinoRescuing a failing business - with a slight difference
John Sprecht, VP UK, Spearmint Rhino (16-Apr-2012)
John Sprecht of Spearmint Rhino took a failing business in hand and made it successful - a business with a difference
Adi Gaskell of PEXFace time matters - the dangers of remote working
Adi Gaskell of PEX (02-Apr-2012)
The message is clear, if you want an engaged workforce, you need to put in the face time
Paul Stephenson, MD, Results InternationalPeople Development - Why bother? And how
Paul Stephenson, MD, Results International (30-Mar-2012)
For some, the idea of developing people conjures up visions time sapping and high cost, but investment in people provides significant commercial benefits
Simon Mitchell, Director at DDI UKHow bosses can unlock productivity
Simon Mitchell, Director at DDI UK (23-Mar-2012)
Areas in which managers and leaders need to improve to win over the hearts and minds of employees and improve productivity
Jon Cowell, Director, Edgecumbe ConsultingOnly a third of UK managers think their business is in safe hands
Jon Cowell, Director, Edgecumbe Consulting (16-Mar-2012)
Senior management teams are failing to inspire confidence in their organisation’s managers - urgent need for leaders to take responsibility
Karen Gill, co-founder of everywomanSenior business leaders say shift the focus from women on boards
Karen Gill, co-founder of everywoman (15-Mar-2012)
There is too much focus on the issue of the number of women on boards and not enough on developing up-and-coming female talent
Paul Stephenson, MD, Results InternationalAttracting people to fit your company culture
Paul Stephenson, MD, Results International (08-Mar-2012)
When there is disconnect between an employee and employer the consequences can be very damaging
Liz Love, MD Z-Card LtdMaking an international success of your business
Liz Love, MD Z-Card Ltd (05-Mar-2012)
Establishing a good business and people fit as well as being aware of the business and cultural differences in the various markets is critical
Chas Moloney, Director, Ricoh UKBusiness processes to enable organisations to be more agile
Chas Moloney, Director, Ricoh UK (01-Mar-2012)
By 2020, effective business processes will empower workers and enable organisations to be more agile in an uncertain economic climate
Adi Gaskell of PEX5 ways you can avoid BPM failure
Adi Gaskell of PEX (29-Feb-2012)
In today's Knowledge and Service based economy, business processes are key assets of companies - overcome the 5 pitfalls
Karl Heiselman, CEO of Wolff OlinsCompanies are not investing in key factors for growth
Karl Heiselman, CEO of Wolff Olins (21-Feb-2012)
Although companies recognise the important factors required for long-term growth, many are not investing in them
David Falzani, President SMF SocietyUK Boards need more engineers
David Falzani, President SMF Society (20-Feb-2012)
To increase UK competitiveness, we need more directors in our boardrooms who have both the knowledge of how things are made and first-class management skills
Simon Mitchell, Director DDI UKBosses are failing in the basics of leadership
Simon Mitchell, Director DDI UK (16-Feb-2012)
New research finds that leaders lack empathy with their staff, have poor leadership skills and that a third of them are ineffective
Vashi Nanwani Dominguez, MD Diamond ManufacturersTop tips to stay ahead of the game
Vashi Nanwani Dominguez, MD Diamond Manufacturers (13-Feb-2012)
Vashi Nanwani Dominguez's Diamond Manufacturers has 100% increase in turnover each year - here are his top tips on how to stay ahead of the game
Adi Gaskell of PEXIs your business making marginal gains?
Adi Gaskell of PEX (01-Feb-2012)
If we can do lots of little things a bit better, then they'll add up to a huge improvement in performance and productivity
Adi GaskellMake your staff feel ten feet tall
Adi Gaskell (17-Jan-2012)
We often tell people to stand tall, but if you are in a position of power, you might want to think again
Paul Sissons, The Work FoundationUK productivity is hampered by failure to use skills effectively
Paul Sissons, The Work Foundation (10-Jan-2012)
Skills shortages are only part of the UK's problem - the under-utilisation of skills is a barrier to the competitiveness of the UK economy
Adi GaskellLeaders should remember to be human beings
Adi Gaskell (16-Dec-2011)
Leaders who want to grow can signal to followers that learning, growth, mistakes, uncertainty and false starts are normal and expected in the workplace
CongitoCustomer service - key factor affecting market share
Congito (25-Oct-2011)
A recent survey has revealed that service is now a critical boardroom issue affecting market share
Adi Gaskell of CMIOnly listen if you will do something
Adi Gaskell of CMI (20-Oct-2011)
What happens if you give people a voice only then to ignore what they are telling you?
European SME weekThere is life after business failure
European SME week (05-Oct-2011)
Many well-established companies only exist because their founders did not give up after failing at the first hurdle
Adi Gaskell of CMISupporting CEOs
Adi Gaskell of CMI (29-Sep-2011)
Senior managers are increasingly called upon to mentor and coach those in their teams but who supports them?
Peter Rees, Principal City Digital Mkt AcademyDoing digital - what you need to know
Peter Rees, Principal City Digital Mkt Academy (09-Sep-2011)
It is critical that all executives and managers understand this new field, develop winning strategies and use appropriate resources to manage their tactical implementation
Patrick Jelly, MD, Pitney BowesProtect your business - plan ahead
Patrick Jelly, MD, Pitney Bowes (05-Sep-2011)
How planning for the worst can be the best thing for your business
Garrett O'Keefe of First1007 deadly sins for new boss
Garrett O'Keefe of First100 (19-Jul-2011)
Get off to a good start and a boss can set the tone for the rest of their time at an organisation - but there are sins to avoid
Adi Gaskell of CMIWhat makes a great CEO?
Adi Gaskell of CMI (13-Jul-2011)
Choosing the right person to lead your company is crucial but evidence suggests that many get it terribly wrong
Coutts & CoFamily business - competitive advantages
Coutts & Co (12-Jul-2011)
The strengths and qualities that characterise a family business and give it a competitive advantage
Adi Gaskell of CMIIs it OK to 'suck up'?
Adi Gaskell of CMI (10-Jun-2011)
Schmoozing seems to be good for the career and health - here's some tips!
Roxanne PersaudTo succeed, fail
Roxanne Persaud (30-May-2011)
Failure is a frightening word, but we can use failure to learn and succeed
Tom Doran of CMILone worker or lone ranger?
Tom Doran of CMI (20-May-2011)
What special measures should you take to make sure your lone workers are safe?
Niamh O'Keefe, CEOassistBusiness leaders should leave a legacy
Niamh O'Keefe, CEOassist (18-May-2011)
By building a world leadership legacy into their strategy, a CEO has can make a genuine difference
Niamh O'Keefe of First 100Financial acumen no guarantee of success as CEO
Niamh O'Keefe of First 100 (06-May-2011)
Promoting an FD to CEO may seem like a safe bet, but there is no certainty of success
Adi Gaskell, CMIHow to say no - good advice!
Adi Gaskell, CMI (06-May-2011)
Having the agility to say yes is crucial to successful leadership, so the ability to know when to say no
CIPDTrust and confidence in senior management falls
CIPD (05-May-2011)
Falling standards of living and job security undermine workplace morale, confidence and trust in senior management
BIS£20m management training fund for SMEs
BIS (11-Apr-2011)
A match funded grant of up to £1000 for leadership training and coaching to help grow the business, improving productivity and competitiveness
CIPDManagement behaviours for employee engagement
CIPD (18-Mar-2011)
The way managers engage is key to whether employees go the extra mile for their organisation
Gary NewbouroughThe importance of goals
Gary Newbourough (03-Mar-2011)
What are your goals? Do you passionately desire them? Do you regularly picture yourself achieving them?
Gary NewboroughThe effective appraisal
Gary Newborough (28-Feb-2011)
The appraisal procedure is intended to be a constructive process, formally recording assessments of performance and potential.
Gary NewboroughManaging stress at work
Gary Newborough (21-Feb-2011)
Stress is more common in the workplace than many people think. Managing it effectively is very important.
Gary NewboroughThe challenge of change
Gary Newborough (16-Feb-2011)
Change is a constant, dynamic process of being human. But it can be scary!
Gary Newborough10 tips for motivating employees
Gary Newborough (09-Feb-2011)
Employee motivation is always critical - even more so in today's economic climate. Ten tips for your consideration and to help you
CIPDIs the quality of management strained?
CIPD (04-Feb-2011)
High performing managers and employee engagement are the keys to success on the road out of the economic recession.

in: Articles

Zenna AtkinsLearning with a difference
Zenna Atkins
Zenna Atkins, past Chair of OFSTED and CEO of GEMS Education talks about the future of education
Sir William SargentIn the frame
Sir William Sargent
Sir William Sargent talks about Motivating people and creating a positive and exciting environment in which to work
Charles ElwinThought leadership
Charles Elwin
How to make the most of your human resources and ensure success in the future - after the recession
David FrostAction, investment and planning - how to beat the recession
David Frost
Interview of the issue: David Frost talks to the Editor about the need for immediate action and investment to get the UK out of the recession.
Andy BerrowSurviving the downturn: a Director's toolkit
Andy Berrow
It’s true: times are tough says Andy Berrow of Business Link. But believe it or not, it isn’t all doom and gloom - some things you can do to help
Linda HolbecheLeadership through an economic downturn
Linda Holbeche
With turbulence in the global economy as a backdrop, trading and operating conditions for many organisations are likely to be challenging for at least the next year or two.


BW on TwitterBW RSS feed